Flowserve Corporation Regional Manager – AM Commercial Operations in Etten-Leur, Netherlands
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
BSME degree or equivalent, Management courses preferred.
7+ years of applications engineering and/or comparable sales/customer facing experience within the aftermarket/end-user organization preferred, with exposure to management processes.
Experience in a leading and instructional working style which has encouraged team oriented process, values communication, participation and involvement of others with exposure to mentorship of employees and management training.
Highly organized with proven leadership skills and the ability to achieve objectives with minimal direction.
Excellent interpersonal skills and communication skills both written and verbal.
Attention to detail and process oriented mindset with results driven background.
Advanced knowledge of pump applications and types, with a thorough understanding of pump affinity laws and how they relate to pumps and pump systems. Knowledge of Flowserve’s portfolio of aftermarket offerings and related equipment solutions.
Have a clear understanding of life cycle cost and market principles and the ability to create value added proposals that differentiate Flowserve product offerings against traditional first cost approach.
Have a high standard of written and spoken English as well as strong PC skills and experience with Microsoft Office tools.
Moderate travel will be required.
Hire, on-board, train, develop and engage quoting resources (both direct and matrix) using available methods, while supporting and encouraging a sustainable team model.
Lead and manage a team of quoting resources (both direct and matrix) in the consistent generation of high quality, on time, value priced aftermarket proposals, as well as clean order transfers.
Ensure process compliance related to customer facing policies and procedures (SAP, AM Portal, V-N, T’s & C’s etc.) across all applicable resources within the designated region.
Engage in the creation and implementation of best practices aimed at improving the acquisition and execution of aftermarket business, while using your expertise to develop others.
Analyze and measure performance metrics to ensure that resources are effectively utilized and optimized, while managing workload across the team.
Coordinate and interface with EU Sales, AMSS Engineering, AMSS Operations, and other functional stakeholders within the region to ensure effective collaboration and clear communication, while driving development of sales strategy early in process.
Manage expenses for your area of responsibility while ensuring resources are utilized effectively.
Ensure use and encourage the enhancement and application of tools and processes.
The AM Commercial Operations regional manager is responsible for leading all AM ComOps efforts related to our Aftermarket Services & Solutions business within a designated region. This leadership role will ensure that all Commercial Operations activities such as quoting, opportunity management, enforcement of policies, statistical analysis, and standardization are applied across all applicable entities while collaborating closely with relevant stakeholders in the region.
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Regional Manager – AM Commercial Operations
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